Sales Terms and Conditions

Mid Season Sale — Save Up to 70% Off (Sitewide)

Eligibility
Offer valid on purchases made through Cuisinepro.com and TheCustomChef.com during the promotional period.

Promotion Period
Valid from April 13, 2026 at 12:00 AM (ET) to April 30, 2026 at 11:59 PM (ET), or while supplies last.

Offer Details
Customers may save up to 70% off select items across the site. Discount levels vary by product. All discounts are as marked; no promo code required unless otherwise stated.

Exclusions
Offer not valid on gift cards, prior purchases, taxes, shipping fees, or select excluded items as determined by the merchant. Additional exclusions may apply.

Limitations
Offer cannot be combined with any other promotion, discount, or offer. Limit of one transaction per customer unless otherwise permitted. Quantities are limited and subject to availability. No rain checks.

Returns & Exchanges
All purchases are subject to the standard return policy. Items marked as final sale are not eligible for return or exchange.

General Conditions
No cash value. Offer is non-transferable and not for resale. Merchant reserves the right to substitute products of equal or greater value if necessary.

Legal & Operational Protections
Global Retail Brands USA LLC reserves the right to cancel, modify, or terminate this promotion at any time without notice. Orders may be cancelled due to pricing errors, technical issues, suspected fraud, or unauthorized activity. In the event of any discrepancy or system error, the merchant’s decision is final.

Governing Law
This promotion is governed by the laws of the State of New York, without regard to conflict of law principles.

Mother’s Day Free Personalization Event (Apr 21 – May 10)

Eligibility
Offer valid on qualifying personalizable products purchased through participating U.S. websites operated by Global Retail Brands USA LLC during the promotional period.

Promotion Mechanics
Customers will receive free personalization on eligible products where personalization is offered. Available personalization features, including text, fonts, and placement, are subject to product-specific limitations and availability.

Exclusions
Offer applies only to products designated as personalizable. Not valid on non-personalizable items, gift cards, previous purchases, taxes, shipping, or premium customization add-ons unless otherwise specified.

Limitations
Offer may not be combined with other discounts, promotions, or offers. Limit one use per order unless otherwise stated. Personalization is subject to character limits and formatting restrictions.

Returns & Exchanges
Personalized items are final sale and not eligible for return or exchange except in cases of defect or as required by law. All other returns are governed by the standard return policy.

General Conditions
Valid while supplies last. Limited quantities available. No rain checks. No cash value. Offer cannot be applied to prior purchases. Global Retail Brands USA LLC reserves the right to modify, suspend, or cancel this promotion at any time without notice.

Orders may be cancelled due to pricing errors, technical malfunctions, suspected fraud, abuse, or unauthorized reseller activity. The merchant reserves the right to void orders impacted by system errors.

Availability of products may vary and substitutions may be made without notice. Personalized orders may require additional processing time.

Offer subject to applicable U.S. laws. Void where prohibited. All matters arising from this promotion shall be governed by the laws of the State of New York.